Once an Eligible Upgrade is installed, who submits the Upgrade Completion Form, the property owner or Qualified Contractor? If a property owner delays the submission of this form, will the Qualified Contractor still get paid promptly (in accordance with the Prompt Payment Act)?

The property owner is responsible for submitting the Upgrade Completion Form and required supporting documentation (e.g. invoices) once an upgrade(s) has been installed and reached substantial performance (it is only at this time that Alberta Municipalities will be made aware of the completion of upgrade installation).

Alberta Municipalities will remit payment to the Qualified Contractor within 28 calendar days of the date the property owner receives a proper invoice, provided all information is accurate and complete, and Alberta Municipalities has received funds from the participating municipality.

Note that a Site Visit may need to be completed before the Qualified Contractor is paid to verify information submitted on the Upgrade Completion Form and/or supporting documentation.